WARRANTY & RETURNS

At Etherion Dynamics, we stand behind the quality and craftsmanship of our vortexers. Each unit is built to last and tested thoroughly before it leaves our hands.

We believe in doing business with kindness and reason, and we genuinely care about our customers’ satisfaction. If something isn’t right, we’ll work with you to make it right. That said, we also value fairness — to you and to us — and don’t operate from a place of blind leniency. We aim for solutions that reflect integrity on both sides.

 


 

 

Lifetime Warranty

 

All Etherion Dynamics vortexers include a lifetime warranty against manufacturing defects.

This covers structural or functional failures due to faulty materials or workmanship.

It does not cover accidental damage, misuse, improper installation, or cosmetic wear over time.

To request a warranty review, email us at zach@etheriondynamics.com or use the contact form. Please include your product’s serial number and clear photos of the issue.

 


 

 

Returns

 

Returns are accepted within 14 days of delivery. Return shipping is the buyer’s responsibility.

Items must be returned in original condition. If there is any damage or noticeable wear, a reasonable deduction will be made from your refund based on the extent of the issue.

To initiate a return, please contact us first. Unauthorized returns will not be accepted.

Refunds are processed within 5 business days after we receive and inspect your return.

We recommend using a trackable shipping service to ensure delivery.